Terms of Use
Welcome to ScentCo. By using our website, browsing our products, or placing an order, you agree to the terms set out below.
These terms apply to all visitors, customers and users of scentco.co.uk.
1. About ScentCo
ScentCo sells inspired Eau de Parfum fragrances and fragrance bundles through our website.
Our products are independent creations inspired by popular scent profiles. ScentCo is not affiliated with, endorsed by, or connected to any designer brand or original fragrance house. Any brand names mentioned are used for fragrance comparison purposes only.
2. Using Our Website
You agree to use our website only for lawful purposes. You must not use the website in a way that could damage, disable, overload, or affect the operation of the site.
You must not attempt to gain unauthorised access to any part of the website, customer accounts, payment systems, or server areas.
3. Product Information
We aim to make all product descriptions, prices, images and availability as accurate as possible. However, small differences may occur between product images and the item received, including packaging, label positioning, colour tone, or bottle appearance.
Fragrance descriptions are provided to help customers understand the scent profile. Individual scent performance can vary depending on skin type, environment and application.
4. Pricing and Availability
All prices are shown in GBP. We reserve the right to update prices, offers, product availability and product information at any time without notice.
If a product becomes unavailable after you place an order, we will contact you using the details provided at checkout.
5. Orders and Payments
When you place an order, you agree that all information provided is accurate and complete.
Orders are subject to acceptance and availability. We reserve the right to cancel or refuse an order if there is an issue with payment, stock, delivery details, suspected fraud, or an error on the website.
Payments are processed securely through our available payment providers.
6. Delivery
Delivery times are estimates and may vary depending on courier delays, address issues, busy periods, or circumstances outside our control.
Please make sure your delivery address is correct before placing an order. ScentCo is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.
7. Returns and Refunds
Returns and refunds are handled in line with our Returns and Refunds policy.
For hygiene and safety reasons, fragrance products must be returned unused, unopened and in their original condition unless the item is faulty or incorrect.
8. Intellectual Property
All content on this website, including text, images, logos, graphics, product descriptions and branding, belongs to ScentCo or is used with permission.
You must not copy, reproduce, distribute, or use our website content without permission.
9. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of those third-party websites.
10. Limitation of Liability
We do our best to keep the website accurate, secure and available. However, we cannot guarantee that the website will always be uninterrupted, error-free, or free from technical issues.
ScentCo is not responsible for losses caused by misuse of the website, third-party services, delivery delays outside our control, or circumstances beyond our reasonable control.
11. Changes to These Terms
We may update these Terms of Use from time to time. Any updates will be posted on this page. Continued use of the website means you accept the updated terms.
12. Contact Us
If you have any questions about these Terms of Use, please contact us:
Email: orders@scentco.co.uk
Website: https://scentco.co.uk