Shipping Information
At ScentCo, we aim to dispatch all orders within 1 working day.
UK Delivery Options
Standard Shipping – Evri 2–3 Working Days
Our standard delivery service is sent with Evri and usually arrives within 2–3 working days after dispatch.
Express Shipping – Tracked 24
Express Shipping is available at checkout for customers who want a faster tracked delivery option. Express orders are sent using a Tracked 24 service.
Free Delivery
We offer free standard delivery on orders over £50.
Dispatch Times
Orders are usually dispatched within 1 working day. Orders placed on weekends or bank holidays will normally be processed on the next working day.
Delivery Delays
While we aim to dispatch orders quickly, delivery times may vary during busy periods, bank holidays, or due to courier delays outside of our control.
Incorrect Delivery Details
Please make sure your delivery address is correct before placing your order. ScentCo cannot be responsible for delays or failed delivery caused by incorrect address details entered at checkout.
Missing or Delayed Orders
If your order has not arrived within the expected timeframe, please contact us at:
orders@scentco.co.uk
Please include your order number so we can help you as quickly as possible.